Privacy Policy
How Rentrovia collects, uses, stores, and protects information from website visitors, leads, customers, and approved users.
1. Information we collect
We may collect your name, email address, phone number, company details, fleet size, product interest, inquiry message, and communication history when you contact Rentrovia or request a demo. If you become a customer, Rentrovia may process business data such as users, vehicles, bookings, customers, invoices, payments, files, website content, Custom Domains, support tickets, and system activity.
2. Technical and usage data
We may collect device, browser, IP address, page visit, error, security, and performance information to operate the website, prevent abuse, troubleshoot issues, improve product reliability, and understand which content helps rental operators evaluate Rentrovia.
3. How we use information
We use information to respond to inquiries, prepare demos, recommend the right product path, provide setup and support, process billing, secure accounts, improve Rentrovia features, maintain audit records, and comply with legal or tax obligations.
4. Customer content and rental data
Customers retain ownership of the business data they enter into Rentrovia. We process that data to provide the service, including hosting dashboards, websites, media, forms, notifications, exports, backups, analytics, and support workflows requested by the customer or its authorized users.
5. Sharing and subprocessors
We do not sell personal information. We may share limited data with trusted providers that help us host infrastructure, store media, deliver email or SMS, secure the service, process payments, provide analytics, manage Custom Domains, or support customer operations.
6. Retention
We keep information only as long as needed for the purposes described here, including active service delivery, backups, security monitoring, legal compliance, accounting, dispute resolution, and legitimate business records.
7. Security
We use practical administrative, technical, and organizational safeguards to protect information. No internet service is risk-free, so customers should also protect account access with strong passwords, limited admin access, and prompt offboarding.
8. Your choices
You may request correction, deletion, export, or restriction of personal information where applicable. Some records may need to be retained for legal, security, fraud prevention, backup, or accounting reasons.
9. Contact
Privacy questions can be sent to [email protected].